Fewer no-shows
Customers are reminded, and can confirm or move their time in one reply.
Bookings & reminders
Fewer gaps in the diary. Fewer no-shows.
Connect WhatsApp, your website, Fresha, calendars and staff availability, so bookings land in one place and reminders go out without anyone having to remember.
What happens today
Bookings arrive from everywhere, and a person has to stitch them together.
- Bookings come in through WhatsApp, Instagram, phone and walk-ins, and get typed in by hand.
- Double bookings when two people update different calendars.
- Reminders sent manually, when someone remembers.
- Cancellations leave an empty chair that nobody fills.
- Deposits chased by message, one customer at a time.
What it costs you
An empty chair is revenue you do not get back.
- No-shows at the busiest hours of the day.
- Staff time spent confirming, re-confirming and rescheduling.
- Mistakes the customer notices before you do.
What should happen instead
Every booking, from every channel, ends up in the same calendar. Confirmations go out immediately. Reminders are sent at the right time, with an easy way to confirm or reschedule. Deposits can be requested automatically for the services where you want them.
Example workflow
Before Wasla
- Customer books on WhatsApp
- Receptionist types it into the booking system
- Writes a reminder in a notebook
- Sends the reminder the day before, if there is time
- Customer forgets; the chair stays empty
After Wasla
- Customer books on any channel
- Appointment created in your booking system
- Confirmation sent
- Reminder sent automatically
- Reschedule or cancel with one reply; the slot reopens
What Wasla can connect
What we can connect depends on what each tool allows. We'll tell you honestly before we start.
Fresha- Google Calendar
- WhatsApp Business
- Website booking
- Payment links
- Google Sheets
What should change
Fewer double bookings
One calendar is the source of truth, whichever channel the booking came from.
Deposits without chasing
Requested and tracked automatically for the services you choose.
A lighter front desk
Less confirming and re-typing; more time with the people in the salon.
Start with one task
Show us the task your team is tired of doing.
Send us the workflow. We'll tell you what can be simplified.