More repeat visits
Clients hear from you when they are due, not when you remember.
Client follow-up
Bring clients back at the right time.
Most salons know their regulars are due back. Very few have time to message them. Wasla sends the right follow-up at the right moment, automatically.
What happens today
Follow-up is everyone’s job, so it is nobody’s job.
- No one tracks when each client is due to rebook.
- Review requests are sent occasionally, if at all.
- Package balances and birthdays live in someone’s head.
- Lapsed clients are noticed months too late.
What it costs you
The clients you already have are the easiest ones to lose quietly.
- Regulars drift to another salon without anyone noticing.
- Good service goes unreviewed on Google.
- Packages expire unused, and customers remember that.
What should happen instead
Each service has a natural return time. Wasla uses it: a rebooking message when a client is due, a review request after the visit, a birthday note, a reminder when a package is running low, and a personal message to clients you haven’t seen for a while.
Example workflow
Before Wasla
- Client visits
- Leaves happy
- Nobody follows up
- Client forgets, or books elsewhere
After Wasla
- Client visits
- Thank-you and review request sent
- Rebooking reminder when they’re due
- Lapsed? A personal follow-up goes out
- Client returns
What Wasla can connect
What we can connect depends on what each tool allows. We'll tell you honestly before we start.
- WhatsApp Business
Fresha or your client list- Google Sheets
- Google reviews
What should change
More reviews
Every happy client is asked, at the moment they are happiest.
Packages used, not forgotten
Clients know what they have left, and when to use it.
Know who hasn’t returned
See lapsed clients early enough to do something about it.
Start with one task
Show us the task your team is tired of doing.
Send us the workflow. We'll tell you what can be simplified.